CHAPTER 1 : BUSINESS DRIVEN TECHNOLOGY

LEARNING OUTCOMES

1.1 Compare management information systems (MIS) and information technology (IT)

1.2 Describe the relationships among people, information technology ,and information.

1.3 Identify four different departments in a typical business and explain how technology helps them to work together .

1.4 Compare the four different types of organizational information cultures and decide which cultures applies to your school.


INFORMATION TECHNOLOGY'S ROLE IN BUSINESS

*Information technology is everywhere in business (magazines and newspaper)

INFORMATION TECHNOLOGY'S IMPACT ON BUSINESS OPERATIONS

Business Functions Receiving the Greatest Benefits from Information Technology.

The highest benefits from IT is Customer Service.

INFORMATION TECHNOLOGY PROJECT GOALS

All the company's project goals the most they want is to reduce costs.

COMMON DEPARTMENTS IN AN ORGANIZATION

*All departments have their own tasks but when arrives decision making all departments work together.

*They operate by functional areas/functional silos.

*Functional areas are interdependent to share the information,they cannot work alone they need each other.

INFORMATION TECHNOLOGY BASICS

*Information technology(IT) -concerned with the use of technology in managing and processing information.

*The ways how to use technology = BUSINESS SUCCESS

*Management information systems(MIS) -general name for business function and academic discipline covering the application of people ,technologies,and procedures to solve business problems.

*Other department interact by MIS

*MIS = Accounting,Finance,Operations and Human Resources

*When beginning to learn about information technology it is important to understand :

*IT RESOURCES : if one fails means all fail.

            

            1)People use - priority

            2)Information

            3)Information Technology to work with (people did not need do their work manually)

*IT CULTURES :

• Information-functional culture (did not share information)
• Information-sharing culture (trust each other and to increase productivity)
• Information-inquiring culture (find new information to understand&align themselves)
• Information-discovery culture (can adapt new to be more creative& innovative)